Impact and use of electronic information services by the research scholars and faculty members at dr. zakir hussain Library: Jmi, New Delhi

Purpose: The purpose of this paper is to find out the Impact and use of electronic information services by the research scholar and faculty members at Dr. Zakir Hussain Library, Jamia Millia Islamia, New Delhi. Design/methodology/approach: Primary data were collected by using questionnaire method accompanied by interview and observation method as techniques of data collection. The data collected through questionnaire, organized and tabulated by using statistical method, tables and percentage. Findings: Majority of the Research Scholar and Faculty Members are well aware about Internet Services, CD-ROM Database Service, Online Database Service and E-Mail Service. It is also found that Research Scholars and faculty members make awareness approach to Electronic Information Services available in the library through Membership and through their Colleagues respectively. Boolean logic search is generally used by researchers to find the required document. Practical implication: The findings can be utilized to improve the ICT services which boost the research work in the universities. Originality/value: This study is totally based on the primary data collected by questionnaire and observation method.