Increasing the productivity quality of employee employment in "surya water" bogor drinking water company using PDCA (PLAN, DO, CHECK, ACTION)

The purpose of this study was to find out: (1) Quality of work productivity of employees in the Solar Water Drinking Water Company Bogor, and (2) Improve the quality of work productivity of employees in the Bogor Water Drinking Water Company Bogor. Limitation of the problem in this study includes improving the quality of work productivity of employees. Besides that, this research focuses on the main problems. Other restrictions are time and cost constraints. The results of the study indicate that: (1) Planning (Plan) has been made but there are still problems concerning: (a) Funding, (b) Special training, and (c) Low quality of work productivity of employees, especially timeliness and achievement of targets, (2 ) Implementation (Do) is still a problem, there is no way to solve the problem of improving the quality of work productivity of employees that have been planned, (3) Check (Check) there are still problems, namely the quality of employee productivity is not in accordance with what is desired, the resources needed are less available, and the quality of employee work productivity that is being carried out requires continuous improvement, and (4) Improvement (Action) there are still problems namely Service Standards (SP): not yet in the Surya Water Drinking Water Company Bogor, and complete facilities, infrastructure, knowledge, technical competence, public perception, etc. inadequate, still lacking.