A study on organizational effectiveness with special reference to a multispecialty hospital

Effectiveness is a measure of whether or not organizational objectives are accomplished. In contrast, efficiency is the relationship between outputs and inputs. Only monopolies can get away with being effective. Moreover, in an era of diminishing resources and increasing concern about civil rights, society is reluctant to label “effective” any organisation that wastes scare resources or tramples on civil rights. Management’s definition of organisation effectiveness therefore needs to be refined. The related issue of organisation decline also needs to be understood and skillfully managed. Organisation effectiveness, also called as organisational success or growth, is defined and conceptualized in different ways, and no unanimity is found in different approaches, though a large volume of literature is available on the concept and working of the organisational effectiveness.