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A comparative study of users’ attitude towards the utilization of library services in cross river university of technology and university of calabar libraries, Nigeria

Author: 
Ntui, Aniebiet Inyang and Orim, Faith Sylvester
Subject Area: 
Social Sciences and Humanities
Abstract: 

University libraries set up their services to enhance the teaching and research missions of the institutions, particularly for students. Students are increasingly expected to use library services while at university. Users attitude have an effect on their use of library services. This study sought to compare users’ attitude towards various library services in Cross River University of Technology and University of Calabar libraries. Multistage non probability sampling technique involving purpose and accidental sampling was adopted for this study. A total sample of five hundred and thirty one (531) registered library users was drawn from a population of three thousand, two hundred and thirty six (3236). Five null hypotheses were formulated to guide the study. A validated 30- item questionnaire was developed by the researcher to collect data for the study. Independent t-test was used to test the hypotheses at 0.05 level of significance. The summary of the findings showed that there is a significant difference in library services offered to users in between users’ attitudes toward lending services in Cross River University of Technology library and University of Calabar library. It is concluded that academic universities can influence users’ attitude towards utilization of library services. It was recommended among others that the use of attractive posters in each section of the library describing the services and user instruction workshops should be marketed using flyers and pamphlets, promoting library services.

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