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Effectiveness of information technology application in tamale polytechnic

Author: 
Sulemana Alhassan and Mensah Oforiwaa Paulina
Subject Area: 
Social Sciences and Humanities
Abstract: 

Despite its strategic intentions about information technology, Tamale Polytechnic and perhaps many of the other polytechnics in Ghana continuously handles many of its processes manually. Hence there were general delays in administrative processes, in admission processes and in results processes in Tamale Polytechnic. The study assessed the extent of IT application in Tamale polytechnic. Data were mainly primary type and obtained through questionnaire. Both descriptive and quantitative methods of data analysis were used. The study found very low rates of IT related training programs organized in Tamale Polytechnic, low supervision of technical IT support staff, high rate of hardware and software break downs and poor data disaster recovery programs and a number of problems associated with IT lessons in Tamale Polytechnic. Respondents were comfortable with their existing knowledge in computers and applied them intensively. Also there is general lack of supervision of technical IT support staff leading to high hardware and software breakdowns. And finally IT lessons in Tamale Polytechnic faced some challenges that needed to be addressed in order to build students’ confidence in learning IT.

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