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Facors affecting employee satisfaction and work motivation: the case of Sululta city Administaration

Author: 
Firafis Haile and Dr. A. Mahendran
Subject Area: 
Social Sciences and Humanities
Abstract: 

The study was conducted in sululta city, finfine liyu zone, North shoa of Oromia regional state, Ethiopia. The purpose of this study was to investigate the impact employee satisfaction and work motivation: the case of sululta city, finfine liyu zone civil servants. The data was collected and administered by means of a structured questionnaire based on the job satisfaction questionnaire. The survey was conducted in three purposively selected office which having the maximum number of respondent by selecting 30 sample through systematic random sampling technique. Structured interview schedule and other secondary sources were used to collect primary and secondary data respectively. Key informant interviews and focus group discussions mainly helped to generate the necessary qualitative data. The collected data were analyzed by employing simple descriptive statistics (frequency and percentage). Findings indicated that the overall level of employee motivation and job satisfaction of the staff in case of sululta city, finfine liyu zone civil servant was showed that organizational factors such as satisfaction, educational level, salary, training and development, workload, work motivation, benefits and job security work significantly influenced employee satisfaction and work motivation in sululta city, finfine. Thus, it emphasizes that there is still a need to conduct additional research to filling the gaps that have not been solved in the current study. The study recommends strategies of how management can utilize achievement, recognition and work itself as a tool to keep employees motivated and satisfied in their jobs and that the concerned authorities should launch a number of policies or concerns to increase the job satisfaction level of the staff. It also recommends ways by which management can eliminate low motivation and job dissatisfaction amongst employees by improving management skills, knowledge and competencies of managers, building relations between managers and subordinates and also improving the quality of internal communication with employees especially on policy and administrative matters. The biggest improvement is needed in the field of the financial rewards, because most of the employees are not showing high satisfaction with it. The conclusions made regarding the research are only valid for sululta and cannot be generalized for other organizations.

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