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Implementation of new ict structure in e-tourism industry: sample approach in Kingdom of Saudi Arabia

Author: 
Saeed Q Y Al-Khalidi and Prakash Kuppuswamy
Subject Area: 
Physical Sciences and Engineering
Abstract: 

Tourism has become the world's largest industry, composing of numerous enterprises such as airlines, hoteliers, car rentals, leisure suppliers, and travel agencies. With increasing complexity of tourism business models and tasks, there is a clear need of the next generation e-Tourism infrastructure to support flexible automation, integration, computation, storage, and collaboration.The impact of ICT on tourism industries has been widely recognized as one ofthe major changes in the last decade: new ways of communicating with prospective tourists and of providing services and products became part of these industries’ key role. Understanding how travellers behave is of critical importance to travel suppliers and tourism authorities for formulating appropriate marketing strategies so as to fully exploit the potential of this channel. Our proposed architecture will increase the accessibility of e-tourism facility by the customer with the help of ICT development structure.

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